Update Addresses

Adding and updating addresses saves time in checkout

You can add, edit, or delete addresses in the Addresses section under My Account. Addresses saved here can be used for either invoicing or delivery purposes.

NOTE: If you change the address with which you opened your account, it will be reviewed by our customer service staff and verified before it is changed in our systems. There will be a message indicating when you attempt to change this address if you have more than one address in the addresses.

Faster Checkout

When checking out, it is now possible to add new addresses in addition to your current address.

NOTE: If you have multiple addresses and payment types, you can set your order preferences to default which address and payment should be used when you return to order again.

My Account

Q: How do I reset/change my password?
A:

Forgot Password

If you have forgotten your password, you can easily request your password to be reset.

Change password

If you remember your current password, simply log in and go to the My Account: Change password page and follow the instructions provided.

Related Links

Q: How can I request my username?
A: If you have forgotten your username, you can easily request your username to be sent to the email address in your profile.

Related Links

Q: How do I change my delivery/invoice address?
A:You may submit a request to update your invoice address by logging in and going to your Address book. Select the address you first used to open your account with us and update the information. When you submit the form, our support team will be notified to verify the address and will make the update in our business systems.

Related Links

Q: How do I set up a trade account?
A: You may request a trade account when you register and place your first order on this site.

NOTE: Orders may be delayed while business credit verification is performed.

You can also contact us to set up an account.

  • Email customer service: in-sales@element14.com
  • Phone customer service: +91 80 4000 3888 or 1800 3000 3888 (toll free), 9:00am - 6:00pm, Monday - Friday

Related Links

Q: I am already a customer. What do I need to do to order online?
A: Your account number does not automatically give you access to a web account; you need to create this by registering online. Registration is very quick and easy and once completed, you are free to place orders online. To register you will be asked to supply a few details and select your username and password, which will be your unique key to accessing the website. Your web account will allow you to update your details online, including your account number and preferences.
Q: What characters can be used when filling in forms?
A: The following characters can be used when filling in forms:.
  • a-z  A-Z  0-9
  • All punctuations and most special characters except ‘|’ ‘,’ (comma) & ‘\’ (Note: fields such as post codes, phone numbers etc. will not accept special characters)